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SBObet pissing me off

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    SBObet pissing me off

    I'm not a guy that complains so much but today these guys really pissed me off.

    1. They accept an in-play bet, and AFTER about 15-20 minutes, when the bet was already a winner, cancel it stating that at the moment of accepting the bet the ball was in danger zone. I understand all these things with safe/danger etc, but why after 15-20 minutes?

    I'm just thinking that with such practices, they might be stealing from us and boosting more profit, for them of course. For example, if they just see that if some bet would stand, it would mean an X loss for them, so why not cancel it? After all, nobody says a word and they would just email each of us and invoke that stupid rule which says they can take your money even if you win...

    2. I take a bet, and I wait for about 6-7 minutes to be accepted. Since it was an "over", every minute gone was my disadvantage. The ball was in safe positions several times during this time, yet my bet was going to be accepted after 6-7 minutes. So if I have over 0.5 with 20 more minutes to go, and I wait 6-7 minutes, mathematically I have no chance but to lose over the long-term.

    3. Their live-support SUCKS big time. Those guys just copy-paste from a script and don't seem to read what I'm telling them. Can't believe how unprofessional can they be and we're talking about a so-called leading Asian/Euro bookmaker.

    So what happens? Is this a singular case and I was just unlucky today, or did anyone else encounter such situations?
    Your Asian Handicap Soccer Betting Guide: http://forum.bettingadvice.com/showthread.php?t=91021

    #2
    on 1st i've never got that case, 2nd if you bet on over mostly on lower league will be very long time to accept.. maybe the just listen to men at field and their live support truly sucks.. they seems dont know anything

    Comment


      #3
      Hmm, I am noticing the same at Pinny, which is a bookie I always adored, they were really great, also great customer service.
      But lately when I watch games live I also started to realize that their "safe zone" doesnt always happen: sometimes it takes really a lot of time and the ball goes out of the pitch or over the middle of the pitch and they still leave it as dangerous zone...
      I am afraid it is very tough for us to do anything about it, I am thinking about stopping with live betting.
      MacotBet follow me on BA http://forum.bettingadvice.com/showt...=39806&page=34

      Comment


        #4
        Betting live at Pinny was a royal pain in the ass before they implemented the new software (which looks a lot like sbo, but is still worse..). I always wondered anyways why Pinny had such a terrible livebetting processing in football for years. Perhaps it wasn't such a big market for them as they surely have been focussing on American sports.

        About "dangerzone" in livebetting: also depends on the scouts who send info to datacenter. Sometimes they just **** it up...

        Comment


          #5
          Originally posted by TEDDIE21 View Post
          I'm not a guy that complains so much but today these guys really pissed me off.

          1. They accept an in-play bet, and AFTER about 15-20 minutes, when the bet was already a winner, cancel it stating that at the moment of accepting the bet the ball was in danger zone. I understand all these things with safe/danger etc, but why after 15-20 minutes?

          I'm just thinking that with such practices, they might be stealing from us and boosting more profit, for them of course. For example, if they just see that if some bet would stand, it would mean an X loss for them, so why not cancel it? After all, nobody says a word and they would just email each of us and invoke that stupid rule which says they can take your money even if you win...

          2. I take a bet, and I wait for about 6-7 minutes to be accepted. Since it was an "over", every minute gone was my disadvantage. The ball was in safe positions several times during this time, yet my bet was going to be accepted after 6-7 minutes. So if I have over 0.5 with 20 more minutes to go, and I wait 6-7 minutes, mathematically I have no chance but to lose over the long-term.

          3. Their live-support SUCKS big time. Those guys just copy-paste from a script and don't seem to read what I'm telling them. Can't believe how unprofessional can they be and we're talking about a so-called leading Asian/Euro bookmaker.

          So what happens? Is this a singular case and I was just unlucky today, or did anyone else encounter such situations?
          Another thing is posted by a Senior Member of BA.

          Anyway, may we know what match that has made your bets been declined? See if we can analyze and fully know their weakness and also share to other BA members.

          Comment


            #6
            Same problem over and over again. It's enough that other providers won't offer a match, and Sbobet traders will take advantage of the fact they are the only ones offering it, and keep it as "pending" for as much as they want, and then explaining it was danger or "feed problems", like I would care about. Yesterday I had a "waiting" bet for more than 9 (NINE) minutes. There was no live broadcast and of course they were the only ones offering it, so when they accepted my bet there were only 4 more minutes to be played - so I took it with 15 minutes before the final whistle.

            They are claiming that "There is no standard time as to how long bets will be in pending mode". So based on this stupid rule, it means that if I take over 0.75 HT in the 5th minute, they could virtually keep it was "pending" till 44th minute, leaving me with no mathematical edge to win my bet. How would you comment on that?

            This is unprofessional from their side and I really hope that other punters will react.

            PS: No such problems with IBC - took the same bet at the same time both at SBO and IBC - it was accepted at IBC, but kept as "pending" at SBO, were they watching two different matches or someone needs more money?
            Last edited by TEDDIE21; 06-06-13, 15:29.
            Your Asian Handicap Soccer Betting Guide: http://forum.bettingadvice.com/showthread.php?t=91021

            Comment


              #7
              Originally posted by TEDDIE21 View Post
              Same problem over and over again. It's enough that other providers won't offer a match, and Sbobet traders will take advantage of the fact they are the only ones offering it, and keep it as "pending" for as much as they want, and then explaining it was danger or "feed problems", like I would care about. Yesterday I had a "waiting" bet for more than 9 (NINE) minutes. There was no live broadcast and of course they were the only ones offering it, so when they accepted my bet there were only 4 more minutes to be played - so I took it with 15 minutes before the final whistle.

              They are claiming that "There is no standard time as to how long bets will be in pending mode". So based on this stupid rule, it means that if I take over 0.75 HT in the 5th minute, they could virtually keep it was "pending" till 44th minute, leaving me with no mathematical edge to win my bet. How would you comment on that?

              This is unprofessional from their side and I really hope that other punters will react.

              PS: No such problems with IBC - took the same bet at the same time both at SBO and IBC - it was accepted at IBC, but kept as "pending" at SBO, were they watching two different matches or someone needs more money?
              Stay away from this bookmaker and use bet365! They always settle a bet already after a goal has been scored. So your bets would have been clear winners at bet365! And bet365 is #3 on the covers.com bookies list. So that shows how highly reputed bet365 is. But Sbobet is not even in their top 10. I recommend only to use highly trusted bookies and you will never have problems!

              Comment


                #8
                Originally posted by LuckAndWin View Post
                Another thing is posted by a Senior Member of BA.

                Anyway, may we know what match that has made your bets been declined? See if we can analyze and fully know their weakness and also share to other BA members.
                Yeah, more infos would be always better. But I think Sbobet are just trying to cheat you. And also we don't know how much did you bet. If you bet very high stake, then of course for them it is harder to pay it out. The more higher the more they think not to pay it out anyway. But that is called cheating against you...

                Comment


                  #9
                  I don't think they cheat me, pertsonally, I think they cheat all of us. I don't think there's a technical way to personally deal with each bettor regardless how much he bets, they would rather accept or keep in pending mode a bet for everyone who has bet on that event.

                  And Bet365 cannot be an option if you really care about the best odds, not to mention that if you win (or even seem to them like a pro) they wouldn't think much till the lock your account, for various reasons.
                  Your Asian Handicap Soccer Betting Guide: http://forum.bettingadvice.com/showthread.php?t=91021

                  Comment


                    #10
                    the same bets at the same moments cna be accpeted by ibcbet and refused by sbobet and singbet

                    singbet is the worse especially for not important matches, before accepting a bet, they wait people to bet on both outcomes, sbobet is in the middle

                    ibcbet for sure is the best if u need to bet in live often and a lot, they refuse a bet only when for real theres a danger

                    Comment


                      #11
                      Originally posted by TEDDIE21 View Post
                      I don't think they cheat me, pertsonally, I think they cheat all of us. I don't think there's a technical way to personally deal with each bettor regardless how much he bets, they would rather accept or keep in pending mode a bet for everyone who has bet on that event.

                      And Bet365 cannot be an option if you really care about the best odds, not to mention that if you win (or even seem to them like a pro) they wouldn't think much till the lock your account, for various reasons.
                      why would they want to lock your account? be serious man
                      your decision where you bet!

                      Comment


                        #12
                        Originally posted by tkt View Post
                        Stay away from this bookmaker and use bet365! They always settle a bet already after a goal has been scored. So your bets would have been clear winners at bet365! And bet365 is #3 on the covers.com bookies list. So that shows how highly reputed bet365 is. But Sbobet is not even in their top 10. I recommend only to use highly trusted bookies and you will never have problems!
                        Ooooooh TKT. You are always writing the same stuff for years.
                        You`re betting for years at Bet365 and don`t get limited. Either, the half of your village has an account there, which you are using or you`re Bet365 best customer (maybe one Bookmaker there is living of your Money).

                        1st of all, everybody knows, that Bet365 is limiting very fast (i believe, u`re doing sth wrong)

                        2nd, Bet365 don`like customers from Estern Europe (Estonia West? - NO).

                        3rd, how would u know, that Bet365 accept Bets, after a Goal was scored, if you`re betting on snooker? There are lots of stories, that Bet365 voided Bets, even if the Bet was accepted, although the Goal was scored 10,20,30 second later. U`re a dreamer!

                        4th...Sbobet is ranked under the Top 10 at SBR
                        Covers.com - the biggest laugh. A site, where Pinnaclesports is ranked on 4th Position, behind BET365 and WillHill, followed by Betfred and Betvictor, is the biggest Joksite in the Net.
                        Maybe every Administrator there, is of your Niveau!!
                        ((Guys look at the ranking - you must laughing http://www.covers.com/WhereToPlay/Sportsbooks)

                        You`re a one of the biggest wannebe`s and Liar in this Forum and No one should trust your words.

                        Comment


                          #13
                          Originally posted by lopster View Post
                          Ooooooh TKT. You are always writing the same stuff for years.
                          You`re betting for years at Bet365 and don`t get limited. Either, the half of your village has an account there, which you are using or you`re Bet365 best customer (maybe one Bookmaker there is living of your Money).

                          1st of all, everybody knows, that Bet365 is limiting very fast (i believe, u`re doing sth wrong)

                          2nd, Bet365 don`like customers from Estern Europe (Estonia West? - NO).

                          3rd, how would u know, that Bet365 accept Bets, after a Goal was scored, if you`re betting on snooker? There are lots of stories, that Bet365 voided Bets, even if the Bet was accepted, although the Goal was scored 10,20,30 second later. U`re a dreamer!

                          4th...Sbobet is ranked under the Top 10 at SBR
                          Covers.com - the biggest laugh. A site, where Pinnaclesports is ranked on 4th Position, behind BET365 and WillHill, followed by Betfred and Betvictor, is the biggest Joksite in the Net.
                          Maybe every Administrator there, is of your Niveau!!
                          ((Guys look at the ranking - you must laughing http://www.covers.com/WhereToPlay/Sportsbooks)

                          You`re a one of the biggest wannebe`s and Liar in this Forum and No one should trust your words.
                          No I am not a wannabe and a liar! You got those things wrong man! And covers.com is not the biggest jokesite of the net. They have always good stats for all US sports!

                          Comment


                            #14
                            I also had a wager waiting for 5-6 minutes at Pinnacle Sports (Under bet)

                            Comment


                              #15
                              exchange is correct answer to all probs. take biggest one. they have livebet 5-10 sec processing time. that`s it. no danger zones. sure, sbo pinny lines are sometimes better, but where it gets - y see from above posts.

                              Comment

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