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    #46
    They have settled it now as a winner but still no answer about yesterdays bet.
    MacotBet follow me on BA http://forum.bettingadvice.com/showt...=39806&page=34

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      #47
      Originally posted by Macot View Post
      They have settled it now as a winner but still no answer about yesterdays bet.
      Now they also sent the answer about yesterdays lost bet, which I accepted, although I dont agree with it.
      MacotBet follow me on BA http://forum.bettingadvice.com/showt...=39806&page=34

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        #48
        On 17 May at 20:49 I place a parlay with 4 events including event Sharapova vs. Mirjana Lucic-Baroni on ticket-ID: xxxxxx, but this event already start at 20:40, so I was late with 9 minutes. Pinnacle traders decide inital to cancel this bet on my parlay, but after 50 minutes and after Maria Sharapova lost first set Pinnacle sent me an e-mail that they review my ticket id and " Due to internal review we changed the status of your wager from settled to pending" , of course they took this decision after they saw that Maria Sharapova is injury and lost first set. I kindly e-mail them and ask to cancel my bet as they did everytime when I place a bet after event start , but they do not want to do that even if they do not respect their own rules. On 15 April 2017 they void all my bets on event Jose Statham/Roberto Cid because I placed my bets after event start, and all my wager were won but they decide to cancelled all of them with reason that I placed my bets after event start ticket-ID's: xxxx, now same situation happen as I place bets after event start, but this time the bet that I wager after start of event was one that is lost, so same situation happen both times, I did place a bet after event start, but in the first time on 15 April when my wager was won, they decide to cancelled, now when my wager is lost, they do not use the same rule and cancelled , they settled as lost. I just want to have the same treatment and both to be cancelled. Additional is not player fault that Pinnacle keep lines open after the event start and they should be more carefully with this aspect.

        So take care with Pinnacle when line is still open after an event start, because if you will lose your bet everything will be okay for them, but if you win the bet they will cancelled and give you nothing .

        I already fill a complain to sportsbookreview.com , I hopefully I can get either my first bet as won ( even if indeed I place after event start) , either I get cancelled my second bet as same thing happen ( I place bet after even start ) .

        Take care and be carefull with Pinnacle as they use more and more bad practice with their customers.

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          #49
          Regarding game start time pinnacle is calculating bets fairly. Though it may take time to provide correct link and screens to convince pinnacle.
          Previous days I made bets on Iceland reserves game which was played on May, 15th , while bets were taken after that time, in midnight to 16th May.
          Bets were voided due to [The bet was placed after the match started.] which is correct.

          Comment


            #50
            Originally posted by Raabe View Post
            Regarding game start time pinnacle is calculating bets fairly. Though it may take time to provide correct link and screens to convince pinnacle.
            Previous days I made bets on Iceland reserves game which was played on May, 15th , while bets were taken after that time, in midnight to 16th May.
            Bets were voided due to [The bet was placed after the match started.] which is correct.
            Yes they void (cancelled ) your bet when you place after event start when you win, but when you lose they do not aply the same rule.

            Today I place parlay bets at 9:49 am PST time on Sharapova vs. Mirjana Lucic-Baroni , match start at 9:40 am PST time , so I was late with 9 minutes and everybody knows that Pinnacle does not accept parlay bets after the match start.

            They answer was: "However, this wager was placed 9:49:06AM PST, almost 1 hour before the match started at roughly 10:40:54AM PST.
            This wager stands as graded."

            So they try to fake the time when Sharapova vs. Mirjana Lucic-Baroni start, from 9:40 a.m to 10:40 a.m so my wager to stand, but if you loook everywhere actually event start at 9:40 a.m PST http://www.flashscore.com/match/0AqKmB5J/#match-summary

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              #51
              times past but still have problems , yesterday couldn't access them at all

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                #52
                In the last six months pinnacle added Australia, Italy and Iran to the list of forbidden countries

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                  #53
                  Got an email from pinnacle that pinny accepts bitcoin now.

                  Comment


                    #54
                    Pinny is bad for sure. They added clues to rules allowing them to do whatever for a reason.
                    And they are applying such rules.
                    I made bet for Venezuela 2nd division game scheduled for 20th October.
                    Game was played the next day, but bets will stand if pinnacle wants so: "Soccer kickoff dates and times displayed on our website are an indication only and are not guaranteed to be correct."
                    There isn't enough information about this game in official sources. But pinnacle and other bookies attributed this game to 20th October using some schedule, infos or other sources. If game wasn't played the scheduled day, then game was postponed. Bets on postponed to next day games must be voided according to their rules.
                    The situation is ambiguous because of lack of official information.
                    But I remember how strict pinnacle was in past years. When team had just 1 wrong letter - pinnacle voided bets due to "incorrect match-up" though odds were absolutely correct and similar to other bookies' odds. "FC Santos" definetely could be deemed as "EC Santos" that played the game simply because FC Santos denotes any Santos soccer club. But pinnacle's decision was uncompromising: to void that bets. [1]
                    Now pinnacle keeps themselves room for maneuver. Such vague rules affect up to 1% of your bets. If bookie decides such cases on their own showing double standards, it will affect your ROI.
                    Pinnacle is passing into typical european bookie which doesn't bother much about reputation. E.g., referrals now suffer from worsened conditions too.
                    Based on the foregoing, I doubt pinnacle's honesty and impartiality like I don't believe that ibc or sbo[2] makes their decisions fairly.


                    [1] In comparing, soccer brokers don't care at all what team name to put, it's your problems that you've been deceived. vodds says the same
                    [2] I've counted 5 cases when sbobet deliberately calculated bets in their favor in just this year 1,2,3,4,5
                    Even ibc voided less bets that sbo in the last half-a-year.

                    Comment


                      #55
                      My friends,i can`t belive whats happen yesterday on Meridianbet from Serbia.In live,i have single Genk zero bet2 in the moment with result 2:1 for Saint Gilles.Match finished 2:2 and they didn`t make my single win becouse they have some technical mistake!Is it profesional for someone who work this kind of game?They said goal for 2:2 was before i have play zero bet2.I have also watched game on bet365,other live portals,everywhere was 2:1 in the moment for my single.

                      Comment


                        #56
                        I agree with you they really started having problems and for a long time.

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