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Pinnacle Sports

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    #16
    Pinnacle Sports

    Originally posted by Macot View Post
    Yes, this is changing to the worse, I think they also changed Live betting rules last year or so... in the past on average, they took the bet more quickly, now I sometimes watch the game and ask myself what the hell is so dangerous in the action I watch that they dont accept the bet yet.

    But yes, they are still great on some other matters, so we are still tollerating them knowing how many bookies are 10x worse still.


    I completely agree with you.

    I enjoy placing some live corners bets but with them it is a hard task. Sometimes the ball is at the center of the pitch, I try to place the bet and one minute later...A corner. What happens?They never accepted the bet and the money is refunded.
    Annoying, specially because most of the times the "bet" would be a winner. But I don't chase, when that happens I quit from betting on that market/game (turn the tv to another match [emoji28]).

    Comment


      #17
      It happened again.

      Iraklis - Giannina, I placed an over 2,5 goals bet in the cca 81. minute.
      Confirmed FOUR minutes later!! What the hell ?!??

      Odds went way higher in the meantime....luckily I won the bet, but it's things like these that are really driving me nuts.

      Comment


        #18
        Originally posted by Dwyane View Post
        It happened again.

        Iraklis - Giannina, I placed an over 2,5 goals bet in the cca 81. minute.
        Confirmed FOUR minutes later!! What the hell ?!??

        Odds went way higher in the meantime....luckily I won the bet, but it's things like these that are really driving me nuts.
        That is another aspect: at live betting bookmakers go against all logic, just because of greed and they dont give odds at the moment bet was accepted but odds that were in place at the moment we have placed the bet. They have not a single argument for this logic but their greed.

        But that is not only at Pinnacle, that is what happens at all bookmakers, but at others it takes less time until bet is accepted.
        MacotBet follow me on BA http://forum.bettingadvice.com/showt...=39806&page=34

        Comment


          #19
          One time my bet was pending while there was a penalty.
          Any bookie in Asia would cancel the bet. Pinnacle waited to see if the penalty will be scored, after it was missed they accepted the bet (5 minutes later, odds on over were much higher).

          Comment


            #20
            My bet on Teodosic over 15.5 pts is CANCELLED. He scored 16 points. I sent them email asking for explanation. I took the bet 5 mins beforr the kick of so actually I wonder how and why they can settle it as void?!

            Comment


              #21
              Dear Client,

              We found that Teodosic did not start the game, so bets don't have action according to our Basketball rules:

              In a proposition concerning an individual's total points, rebounds, assists, blocked shots, or any other similar statistic (or combination of these statistics), the specific player must start the game for action.


              Best regards,
              Customer Service Department / Pinnacle,
              customerservice@pinnacle.com
              www.pinnacle.com


              LOL What a idiotic rule...

              Comment


                #22
                Originally posted by dus@n View Post
                Dear Client,

                We found that Teodosic did not start the game, so bets don't have action according to our Basketball rules:

                In a proposition concerning an individual's total points, rebounds, assists, blocked shots, or any other similar statistic (or combination of these statistics), the specific player must start the game for action.


                Best regards,
                Customer Service Department / Pinnacle,
                customerservice@pinnacle.com
                www.pinnacle.com


                LOL What a idiotic rule...
                They did the same to me a week ago when I bet on Simonovic to score over 11.5 (scored 16 I think), and they cancelled my bet as he didn't start the match. I was so angry, and the most upsetting thing was that I can't do nothing about it..

                Comment


                  #23
                  They are living in 18th century with such rules... Why would player have to start?! This does not exist anywhere, really. Even in the worst local bookmarks, this rule has never been on

                  Comment


                    #24
                    Old rule at Pinnacle and William Hill and they had it since introducing Player Props market.
                    What I don't understand is why they offer reserves at all? They had Teodosic again today.

                    Comment


                      #25
                      don't face such problems as my acc is opened via an agent and is address all the Q there and they forward to pinny...

                      Comment


                        #26
                        Pinnacle has decreased limits for ABA league ONCE AGAIN! It used to be 2500e in 2015, becoming 1800 last year, and from today we have 900e as max limits Soon we could see them on 400e limits most probably

                        Comment


                          #27
                          Another great answer from pinnacle csd in notorious 1xbet style:

                          Customers are solely responsible for their own Account transactions. Please be sure to review your bets for any mistakes before placing them. Once a transaction is complete, it cannot be changed. We do not take responsibility for missing or duplicate wagers made by the Customer and will not entertain discrepancy requests because a play is missing or duplicated. Customers may review their transactions in the My Account section of the site after each session to ensure all requested wagers were accepted.
                          They just answer using random quotes from rules. Question was about wrong home team.

                          Comment


                            #28
                            Typical for them, anything you ask them, you get same random quote answer.. They even dont read full questions, they just mark some words from your question and robot answers

                            Comment


                              #29
                              Nah, I haven't been impressed with Pinnacle - not in the least. They offer no customer support service whatsoever except some generic e-mail pasting by some human "robot". In terms of service, I'd rate them worse than any other bookie I've ever dealt with.

                              Comment


                                #30
                                well, here im stucked with bet 365..all the others are uber fails..

                                i could use pinnacle, but even skrill and neteller are forbiden in greece..

                                Comment

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