View Full Version : GAMEBOOKERS unprofessional behaviour
"...Best regards from the shiny Antigua and good luck!"
Those words were final in message about closing account with forfeiture of all funds...
Bookmaker became so insolent that even don't seek for a nor,a expressions and just sneering about robbed client...
But let's talk about it in order...
So -long and unsuccessful correspondence about two ungrounded cancellation if won bets. Then - I ordered for several times withdraw but ordered amount on $300 was in pending status and didn't reached Moneybookers. When I asked about reasons of this arbitrariness and to explain why the order being delayed - I received:
From: service@gamebookers.com <service@gamebookers.com>
Date: Wednesday, January 22, 2003, 4:51:36 PM
Subject: [Ticket #2080446766] [no subject]
===8<==============Original message text===============
Dear Mr. ...,
Thank you for contacting us.
We would kindly ask you to explain us your Payfriends relations to a
person involved in fraud attempts. Until then your account is disabled
and in case you fail to provide a reasonable explanation our Security
department will be forced to close your account and retain any balance.
Kind regards,
service @ gamebookers
===8<===========End of original message text===========
So - someone from those people who forwarded to me funds via PayFriend were involved in fraud attempts that why they wanted to close my account with ALL money on it.
Sure - I wrote that I don't want to be responsible for all doing of my clients who prefer to pay me through PayFriend system and I asked them about limits (if they exists) for sending and withdrawal PayFriend transactions.
They responded:
===8<==============Original message text===============
> Dear Mr. ...,
>
> We apologize for not explaining well the situation with your
> Payfriends activities. "involved in fraud attempts" is not a good
> description of the account you have received payment from. "Prooved
> cheater" would be more appropriate.
>
> Your unadequate answer, obusive language and P2P transfers with other
> cheaters do not leave us any alternative but to terminate your account.
>
> Best regards from the shiny Antigua and good luck!
>
> Truly yours,
> Service @ Gamebookers
===8<===========End of original message text===========
This way only if they wish to call you cheater - you're already prooved cheater never mind that I have an open account for 1.5 years...
So we can see that ANY client can be robbed in a minute - easily...
They will always find the reasons: "some unusual activities", (and they will never say what do they mean exactly), "P2P transfers with other cheaters", (it's like a song - so you don't have a right to play on P2P market), "Payfriends relations to a person involved in fraud attempts".
If you're worrying about fate of your hard earned money we do recommend you as faster as you can withdraw funds and to forget their link...Also remember that when they using withdraw with MoneyBookers - it's called "to obtrude new service"...Some clients from Ukraine - for example can't even withdraw funds from them because MoneyBookers don't work with Ukraine and many other countries...So clients money are hostages...
First of all main prolems will have those gamblers who have won more then in their scenario...
After they received $1000 - a great advertazing and promotion was ordered :))
Just lost CIS market (Russia, Ukraine +8 countries) will produce overall losses in many times more then stolen $1000.
Well... If bookmaker don't care about it's reputation and number of clients...
----------------------------------
Betcraft Team from www.betcraft.com, professional handicappers
Seriously, thats such unprofessional behaviour from gamebookers, unbelieveable!!
What a joke, its not your fault someone who has commited fraud sent you money via payfriends, you shouldnt be persecuted for someone elses mistake, i believe gamebookers should show more responsibility, instead of closing your account.
Regards,
Isaac
Yeah - that's right...I also do suppose that bookie needs to solve the
problems with those users who make fraud - not with me. Bookers pointed that I am personally not a scammer - and I simply can't be a scammer because I didn't have a part in their partner programm.
I gamble in this bookie for 1.5 years and quite often I received PayFriend
transfers. As a rule I didn't make rush with withdraw and used them for the play and often I made arbs with them.
In January when I needed some money I decided to withdraw more than usual and ordered several transfers within 7 days.
After the next order a **** happened...
It's very pity that I have to stop gamble with them... Quite often I saw
good propositions on tennis and asianhandicap but how someone can gamble with bookie when it can simply cheat you after winnings...
I suppose that it's a shame for bookmaker because it has a better conditions and math. advantage from the beginning. And if it trying to compensate its losses by closing player's accounts - it means that bookmaker is unprofessional and simply isn't able to create good line to make it's profit.
Gamebookers approach discrimination!!
East Europe - bad!!!
Western Europe - good!
I dont have an account with gamebookers but reading all these posts i am stuned. i dont think that i would ever bet with these crooks & i will let all my gambling friends know
Gamebookers approach discrimination!!
East Europe - bad!!!
Western Europe - good!
Perhaps this is true, but of course they have reasons for "discriminating" people from Eastern Europe. Please read this topic for more information:
http://bettingadvice.com/forum/viewtopic.php?t=5511&sid=15671e031281294746fe185fb8a7b63d
For me, Gamebookers works perfectly (after I sent my identification card) and in my opinion, no other bookie can compete with Gamebookers great number of events (leagues and bet types)!
Well, here is my opinion on the matter(also refering to previous topics against gamebookers).
I bet almost a year with GB and so far so good, never had any troubles. Ok. they have some black points, but tell me one bookie that doesn't have them!
I think they are currently battling the war against mafia, cheaters, money laundrers and people doing such and ather frauds. And in every war there are innocent victims. Tell me one war in real world without them. Even if you lead the war for the most heighest goals and values, you should count on them.
I know this is of no consolation for people having the account closed and lost all the money but there is also a sensible rule of having money with more bookies. If you want to be serious in betting, 10 is the minimum. It's like bussines. You do not invest just in one company but in more of them. Companies go down and you loose money invested. So you invest in more of them. I look at betting in simillar fasion. Bookie is the company! Bets you buy are shares. Some bring divends, some not.
My intention was to put all my money at GB right after I get my credit card in august,but I`m pretty much scared now after these talkings.Is there anybody from Serbia and Montenegro or from Croatia or Bosnia and Herzegovina who has the account at bookmakers from net?Could you recommend me any of them?10x
C'mon, what are you saying there??? Betting IS NOT a stock market!!! If you deposit YOUR money to bey at some bookie it is still YOUR money, not their. If you won a bet, they should add certain ammount of money to your account. If you want to withdraw your money, they should send it to you as quicqly as they can (since they took your money very quickly). It is simple as that.
That bookie didn't broke down, so that money isn't lost in this way. Bookies should be much more carefull to their customers. They shouldn't accept any deposits from suspicious countries if they don't want to give money back!! They are just suspicious of fraud and thay took money of "innocent victim". NO CAUSE CAN CONSOLATE INNOCENT VICTIMS!!! REMEMBER THAT!!!
My intention was to put all my money at GB right after I get my credit card in august,but I`m pretty much scared now after these talkings.Is there anybody from Serbia and Montenegro or from Croatia or Bosnia and Herzegovina who has the account at bookmakers from net?Could you recommend me any of them?10x
Yes, Ikarus, I have same question as you have. I don't have any online accounts mostly because I don't want to be ''innocent victim''. With local bookies I never had any problem. Yes, it's more convinient to have online bookies, and sometimes you can get bigger odds, but I just don;t like this risk... :?
IKARUS: Luckilly there is pretty much competition on the net regarding bookmakers. GB is certanly one of those to have. The others are also Bet365, WillHill, Pinnacle, CanBet,...to mention just some of them. Look at the section for recommended bookies, to reviews of bookies in this site,...
Lyd: Betting is bussines. Of course if you know how! Like in usual bussines.
>you deposit YOUR money to bey at some bookie it is still YOUR money, not their.
True, but also not of any consolation for "innocent victims", and I am aware that no cause can consolate them.
The money, you invest in bussines is also YOUR money. Another paralel!Think about ENRON for example. The money invested in it was a money of investors(some of them put in the whole of there fortune) and yet they was left without a single dolar. But it was THEIR money, of course!
I wouldnt recommend gamebookers, i have lost a couple of thousand there, but their support treats me like thrash.
I use BET365 and i have great opinion of them. I never had problems they are very fast with responses and sending money and........ 3 weeks ago i withdraw all my money from them and i didn`t have any problems.
Mistro
IKARUS: Luckilly there is pretty much competition on the net regarding bookmakers. GB is certanly one of those to have. The others are also Bet365, WillHill, Pinnacle, CanBet,...to mention just some of them. Look at the section for recommended bookies, to reviews of bookies in this site,...
Lyd: Betting is bussines. Of course if you know how! Like in usual bussines.
>you deposit YOUR money to bey at some bookie it is still YOUR money, not their.
True, but also not of any consolation for "innocent victims", and I am aware that no cause can consolate them.
The money, you invest in bussines is also YOUR money. Another paralel!Think about ENRON for example. The money invested in it was a money of investors(some of them put in the whole of there fortune) and yet they was left without a single dolar. But it was THEIR money, of course!
If you go to your bank and they tell you "We won't give you money, we don't like you, go away", would you say "OK, you are right, I should expect that, because it is bussiness"??? It would be same story as that above. You can not compare that with some investment in something.
To Mistro: Thanx for advice. But I'm afraid that bookies don't treat our contries the same. Slovenia is really near Europe and Serbia is still considered like some savageland... :)
Isaac: Did you lost that money on GB by betting or they have taken it from you arbitrarilly?
Lyd: Of course if I were in such position I would try everithing to get money back. In some cases you got it in some don't and this is true in betting and in normal bussines.
Oh, yeah, speaking of the banks, seing you are from Serbia, you probably know the story of Bank of Ljubljana in Croatia. When will those Croates which saved money in Bank of Ljubljana see THEIR money? They were ripped of their money. And also some of them have all their life savings in there. They are demanding THEIR money in vain and also this is bussines!
Lyd yep i get your point and i totaly agree. I wouldn`t be betting over internet if my local bookie wasn`t so shitty :evil: The minimum events to place a bet is 3! Odds are low so everything sucks!
Mistro
Mistro, speaking of our 'Športna loterija'? Yes, they suck!
But, if they didn't have the constraint of minimum three events per bet I would immediately set up acc. with them, cause from time to time they make such silly mistakes and offer almost enormous odds on event where other bookies are much more moderate. Though it is rarelly, it is much worth to exploit it.
Lyd, Ikarus and others from former Yu - don't waste your time and money by betting at local bookies. The prices are crap, they just can't be compared to the prices of online bookmakers. Come on, you can get 1.75-1.75 at best (for 1-x2), and our bookmakers are such a frauds (In Serbia, which one do you use? Is it Atlantic, Olimpic, Lavovi, meridian, Putnik, Brazil or some other? Aren't the odds just disastrous? Ok, the favourites sometimes do have the good price, but overall the odds are crap). I know you don't feel confident at all with the stuff like opening an account and depositing money (at online bookmakers), but I can assure you that the chances for you to feel sorry for that are practically zero. Just scan your personal identification card (you'll need it), and open an account at moneybookers.com (for a start). Our country is NOT on the black list (for example, Ukraine is), and you can feel free to do whatever you want with your money.
Which bookmakers? Well, it depends what do you want. I started my on-line betting career with Gamebookers, but after two full withdrawals they asked me to send them a copy of credit-card or some sort of personal ID card before depositing once again (at least, at that time I thought it was because of those withdrawals, yet I proved to be wrong)! Phew, that made me angry, but gamebookers already proved they are good before that. - Actually, I left around something like 120EUR (just for fun) on my account after the second withdrawal, when I got the breaking news regarding friendly game between Greece and Ireland. You know, the famous game where Irish were without 10-11 regular players! I jumped on Greece, lost it (0-0), and decided to deposit some of the money I withdrew. They requsted the copy of my credit-card, and I decided not to continue with them (at that time). - Yet, it is quite normal nowadays, the copy of credit-card or personal identification card are almost a must. And as a matter of fact, you will in most cases be asked to send it before withdrawing, and not before making a deposit! So I have no right to be angry at Gamebookers at all (from this persepctive). I'm not betting at gamebookers a lot, but mainly because their prices are far from being best on the net.
In the meanwhile, I also had the experience with several other bookmakers. I must say that opening an account with Bet365 should be a very good decision, though I did have some problems there at the beginning because of the fact I am from S&M... The problems are solved, and Bet365 are very reliable. Very good odds, very good customer support, the only thing I dislike is the design of their site and ugly navigation.
Ladbrokes? Good, reliable, but I must admit I don't like them too much. Their customer support may be good, but I didn't have too good experience with them; it took few days before they answered to my e-mails, and after I lost my money there (didn't manage to withdraw anything) I decided not to use them anymore. However, they are believed to be one of the best bookmakers around.
PointBet? Highly recommended. They are currently my number_1 bookmaker, and I have only words of praise for them: superb odds in AH, very fast payout, excellent customer support, high limits on singles.
Pinnacle? Good, reliable, good odds, various offers on soccer - but as with Bet365, I just dislike their design and stupid dropdown menus :) Seriously, they are quite cool 8)
To sum it up: guys, don't hesitate and start to bet with online bookmakers. The prices are much better and your money is NOT endangered. From my experience I would highly recommend PointBet and Bet365, but so far none of the abovementioned bookmakers disappointed me. And there are only words of praise to be found on the net for the likes of CanBet, CentreBet,...
Best regards,
Mrsha
P.S. I know this was off-topic, but there were some questions regarding thi issue and I wanted to give my opinion.
Mrsha, thanx for your post. It's good to see that some of us in S&M have online accounts and that they don't have problems with online bookies. Maybe I'll open some accounts in August, when I come back from vacation.
Mrsha, one more question. Which one of those bookies you mentioned is the best for money transfers. Which method do you use for money transfer, credit card or bank wire transfer? I don't have credit card now, only debit Visa Electron, for which my bank don't allow online payments. But I can get Visa Virtuon which is the same card, but only for online payments. Do you have any suggestions for that?
Thanx in advance!
Lyd, you won't regret for opening an online account! Starting with Gamebookers, PointBet or Bet365 can't be wrong solution!
Which method of payment? Well, there are really plenty of them. I'm using my credit MasterCard with Bet365 - it takes only couple of seconds before the transfer goes through; so I'm quite satisfied with it (though at Bet365 you can't withdraw the funds directly to your credit-card). You can also use bank wire-transfer with almost all bookies, it's quite safe method - but it can take 3-5 working days before your payment gets to your online account. On the other hand, with PointBet I'm using moneybookers.com. I'm very, very satisfied with them. Once they got the copy of my personal identification card; they work perfectly fine for me. It doesn't take more than a minute to upload the funds from my PointBet account to moneybookers; or vice-versa; and I'm also more than pleased with the short time of withdrawal from moneybookers account (directly to my bank account). For Gamebookers-moneybookers applies the same, though I must say that when I made my first mini-withdrawal from Gamebookers I was surprised how quickly I got the money (directly to my credit-card).
You should have no problems uploading the funds via Visa card, though you may require copy of your ID at some of the bookies (but as I said, you should prepare for it if you want to dig deeper into online-betting bussiness). The problems should occur once you want to withdraw your funds. :wink: I would suggest you opening your bank account at Delta Banka ad Belgrade (if you already don't have one there); I've got absolutely no problems with them, and they have rather good relationship with correspondent banks, such as Deutche Bank ag Frankfurt/Main or Dresdner Bank in Europe; so the charging fee isn't too big :) Alongside direct withdrawal to credit-card; using bank-wire transfer is my favourite method of withrawal (and I only use bank-wire when I'm withdrawing larger amounts)... - actually, I never tried other possibilities... :P
It should be safe, easy and quick - and with your bank account, +CreditCard (or Visa) + the copy of your personal ID you'll be fully equiped to start your online betting career. I wish you the best of luck!
Best regards,
Mrsha
My opinion: Don´t have a deal with a bookie, whose company headquarters is licenced on an island far away from your homecountry. Although they tell us, that they have hard and fair "betting-laws", ask yourself why they settled down on such an unusual place?! It is not only the low tax-rate! You see, what they are able to do with your account. And you have no real chance to get your money back.
My suggetions: Just open accounts by serious bookies, whose hq is in a serious country. Only Germany and Austria have them. The laws are very strict and the companies very fair. Some Bookies transfer, if you want to, your won money automaticly on your privat bank-account every week.
Of course, sometimes the quotes are not so good as, for example, Gamebookers offers to you, but you can be sure, that you´ll get your money back. And that´s an important fact.
Guest:
Which German or Austrian bookies do you mean?
Gamebookers is a risk.They only allow you to withdrawal through their joint company,moneybookers.And moneybookers will ask you to wave away the right to have your funds protected in case they exceed 1000 pounds...Can anyone imagine paypal or neteller telling theit clients that any fund above that limit is not protected???It smells very fishy...
And moneybookers will ask you to wave away the right to have your funds protected in case they exceed 1000 pounds...
Imagine they don't specify that, and than fade away. What is more fishy ? A company that defines liabilities or the one that doesn't ?
mrsha i would like to talk to you . can you send me e mail my address is novakkralj@yahoo.com
i am from Belgrade too
Novak
they:
1/ often splits your winning money at withdrawals and somehow the'll lose at least 1
2/ won't admit their mistake never and will disallow your some winning bets due to some irregularity
3/ will answere after 2-3 days repeating always the same things using nice words.
STAY AWAY
They are so many better bookies on net
totti10,
1/ often splits your winning money at withdrawals and somehow the'll lose at least 1
Don't get you at all, can you explain it again ?
totti10,
1/ often splits your winning money at withdrawals and somehow the'll lose at least 1
Don't get you at all, can you explain it again ?
well,
they processed my money in 2 transactions (don't ask me why ?????)
1st regularly came,the other still no?I mailed them,they answered always the same.I called Mastercard,saw all transactions and only 1st transactions was processed.
That was 1 year ago.Off course I don't use them any more and take every opportunity to spit on them.
I understand someone of you find yourself good with them,but this is my experience.
Gerard Lopez
31-10-03, 23:31
totti10,
1/ often splits your winning money at withdrawals and somehow the'll lose at least 1
Don't get you at all, can you explain it again ?
well,
they processed my money in 2 transactions (don't ask me why ?????)
1st regularly came,the other still no?I mailed them,they answered always the same.I called Mastercard,saw all transactions and only 1st transactions was processed.
That was 1 year ago.Off course I don't use them any more and take every opportunity to spit on them.
I understand someone of you find yourself good with them,but this is my experience.
They split because they always just "cancel" your CC payin. Apparently you depositen twice an amount.
totti10,
1/ often splits your winning money at withdrawals and somehow the'll lose at least 1
Don't get you at all, can you explain it again ?
well,
they processed my money in 2 transactions (don't ask me why ?????)
1st regularly came,the other still no?I mailed them,they answered always the same.I called Mastercard,saw all transactions and only 1st transactions was processed.
That was 1 year ago.Off course I don't use them any more and take every opportunity to spit on them.
I understand someone of you find yourself good with them,but this is my experience.
They split because they always just "cancel" your CC payin. Apparently you depositen twice an amount.
well,it seems yu're well informed.Maybe you know then,where my money has gone?
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